Case Study67 Pall Mall

Wine Owners implemented a comprehensive wine cellar management and electronic, interactive wine list for the unique London-Based private members club, 67 Pall Mall, founded by and for wine lovers.

Requirements

Deliver a platform to manage the club’s wine inventory including stock taking and reconciliation, integrated with the club’s ePOS.

Manage all members’ wines stored within the club, held in their own accounts under their own name.

Allow members to order their wines for consumption in the club at once or at any specified future date and time with any special instructions.

Provide an information-rich electronic wine list to inform members and help them to navigate a vast range, whilst providing club sommeliers an instant stock position on bottles and pours away from the EPOS till registers.

 

"When we set about building a data rich wine list and cellar management solution, the key was selecting a provider with the knowledge, experience and expertise to ensure that we could deliver a turn-key, premium deliverable. That solution: Wine Owners."

Grant Ashton, Founder.

White label Solution

Higher customer Engagement

Members are more vested in their relationship to the club – which in turn correlates to membership renewal rates.

For some storing their own wines in the club is fundamental to the relationship and a strongly perceived value.

For others the ‘iPad’ electronic wine list with its search capability through a list of thousands of wines, with a depth of associated educational/ informative content, creates a uniquely empowering member experience.

Secure, trusted member wine storage

The ability to store members’ wines in the Club is a valuable service.

With 2,500+ members the club required a platform that could handle multiple ownership of wine in different sub-locations in order to effectively manage members wines with the necessary levels of security, traceability, and condition recording required.

There is no known EPOS, Club Membership or On-trade system providing this functionality.

Peer-to-peer exchange

Club members are able to participate in a peer to peer exchange, making it easy to buy and sell between each other, as well as the wider Wine Owners exchange community (all of whom have been preapproved for trading rights in an assured market where counter-party security is paramount. All settlement and logistics activities are carried out on behalf of the Club by Wine Owners’ specialist staff.